Your cPanel credentials can also be used to connect via FTP. Â This primary account will give you access to everything within your hosting account.
To obtain these credentials through OnTheCloud.co, do the following...
- Once logged in to OnTheCloud.co, select "Services > My Services" in the menu.
- You will then see all of the services and hosting accounts you have with OnTheCloud.co.Â Click "View Details" next to the hosting account you want to access.
- At the top click on the link that says "Change Password" (even though we know you're not changing the password).
- Toward the top of the page it will list the user name and the password separated by a slash.