www.OnTheCloud.co
Privacy Policy
This Privacy Policy discusses how OnTheCloud.co,
Inc. (OnTheCloud.co) collects, uses, maintains and discloses information
collected from our customers, visitors to our websites, individuals who contact
us and visitors to our customers' websites (together, "Users").
Please review this Privacy Policy in conjunction
with our Acceptable Use Policy (AUP) and your contract with us. The terms of
this Privacy Policy are in addition to the terms of our AUP and our contract.
We offer products and services that are provided by third parties (Third Party
Products). These Third Party Products may collect and use information in ways
that differ from those set out in this Privacy Policy. We have no
responsibility for how these third parties treat your information, however, if
we have access to their privacy policies, we will provide them to you on your
request.
We collect information from Users in many ways. The
purpose of this Privacy Policy is to provide Users with an understanding of
what types of information we collect, how we treat it, and choices they may
have related to this information. We reserve the right to change our Privacy
Policy at any time. To stay updated on our current Privacy Policy, please visit
this page often. If you have a question about how a certain type of information
is handled, please e-mail us at: support@OnTheCloud.co.
Information that we collect
Customer Record - When Users become customers they provide us with their address,
email, phone number, and credit card. Users may also provide us with their fax
number and company affiliation (together "Customer Record").
Inquiries - When Users contact us we may ask for information that allows us to
contact them, validate the seriousness of their inquiry and request specific
information related to the reason they have contacted us (User Inquiry
Information). User Inquiry Information may be associated with other information,
such as Cookies and information from Tracking Software.
Surveys - Users may be offered the opportunity to respond to surveys,
questionnaires and other requests for information (Survey Information). The
types of data that Users provide to us is set out in the survey request.
Statistical Information - All of our servers collect statistical
information such as Users' IP addresses, dates Users visit, computers Users are
using, and operating system, among other data (Statistical Information).
Cookies - Our website uses cookies. These data files are read by our server to
determine whether Users have visited our site before, how often, the length of
time and which pages Users view. The equipment we use to provide Services to
Users may also place cookies on their computers.
Tracking Software - We may use software designed to track responses to our
advertisements, other promotional activity as well as a Users' movement through
our site (Tracking Software). Tracking Software includes software such as web
beacons and software used by our advertising partners.
How we use information that we collect.
Subpoenas and Other Demands for Information - OnTheCloud.co is required to comply with demands
for information as required by State and Federal law. Examples of these demands
include subpoenas, warrants, and civil discovery demands. Information covered
by our Privacy Policy may be disclosed following such a request if we
determine, in our sole discretion, that such a disclosure is necessary or
required. We may also disclose this information if it is necessary or required
to protect our interests, the interests of our customers, or in connection with
the sale of our business.
Customer Record - We use the Customer Record to identify Users personally. It is used
throughout our business to provide services to Users. Information in your
Customer Record will only be shared with third parties if it is necessary to
provide Third Party products to you. However, information in the Customer
Record related to payments, such as a Users' credit card number, is only used
to ensure we receive payment for services rendered
Customer Inquiries - We use User Inquiry Information to identify
Users personally. It is used throughout our business to provide services to
Users. User Inquiry Information is shared with third parties in the following
circumstances: to identify and fix problems with services we provide when we
are not capable of doing so ourselves.
Survey Information - We use Survey Information to identify Users
personally. We use it throughout our business to market new products and
services to Users. Survey Information is not shared with third parties in ways
that identify Users personally. To the extent we share Survey Information with
third parties, it is done in aggregate.
Statistical Information - We do not use Statistical Information to
identify Users personally. We use Statistical Information to operate our
hardware and software, diagnose problems and administer our website. We may use
aggregate Statistical Information to modify the products and services we offer
based on who is visiting our website, and what they are purchasing.
Cookies - We may use Cookies to identify Users personally. We use the
information provided by cookies to change the way our website looks to Users;
to keep Users logged in to certain areas of our website; to ensure continued
connection to the Equipment; and to collect demographic data about where Users
go on our website and how they behave. Cookies used by our Equipment are used
to track and log activities on the Equipment and our Network for security,
network maintenance and other related activities. Information about Users
collected by Cookies may be associated with information collected from tracking
software, and, in response to a sales or support inquiry, may be associated
with this additional information to identify a User personally.
Tracking Software - Tracking Software does not initially identify Users personally. In
general, we use the information provided by Tracking Software to determine the
effectiveness of our marketing programs; improve the functionality of our
website; and to collect demographic data about where Users go on our website
and how they behave. Tracking Software may collect information that when
combined with other information we have collected, will enable us to identify
Users individually.
Data Retention and Security
We keep the information covered by our Privacy
Policy indefinitely. Information collected by the technologies described in
this Privacy Policy is protected by SSL 128 bit encryption technology during
transmission. Information kept by us in our business is protected using
industry standard security measures. Our employees are required to keep
information covered by this Privacy Policy confidential - unless disclosure is
authorized in this Privacy Policy or by Users. No means of communication or
information transmission or storage is totally secure. Because of this we are
not responsible for loss corruption or unauthorized acquisition and use of
information covered by this Privacy Policy, or for any resulting damages,
including unauthorized acquisition and use.
This Privacy Policy may be updated at any time without notice. The content in this document was last updated/modified on 04/01/2013.